On this page you will find all the answers to your questions. For easy access to information, the page is divided in different sections. The sections are:

PATTERNS

PDF PATTERNS

GENERAL

ORDERS AND PAYMENT

DELIVERY

EXCHANGE AND RETURNS

WHOLESALERS AND SEWING WORKSHOPS

PATTERNS

Will I know how to sew the garment?

Choose the patterns that correspond to your level of sewing. All our patterns include a step by step explanation guide to which you can refer to when sewing. If you need more visual explanations, head to out journal page where you can find step by step guides for some of our patterns.

Are seam allowances included in the patterns?

Yes, all the patterns include seam allowances including the patterns we create in collaboration with magazines.

Do the pattern pieces overlap?

For the pdf version, the pattern pieces don’t overlap.

For the printed version, the pattern pieces overlap. You will have to trace your pattern before cutting it.

What is included in the printed versions?

The printed versions of each patterns are enclosed in a beautiful golden envelope along with the step by step explanation guide. If you order on our website, we send you a I AM HANDMADE WITH LOVE label to be sewn onto your finished garment.

Are the measurements of your patterns in cm or in inches? (EN only)

Our patterns hold both measurements in centimeters and in inches.

I am not sure which size to choose. Can you help please?

Choose your size according to the measurement chart on each of the website pages and on the explanation guide. Choose the size corresponding to the highest width. For example: If your waist and hip measurements are a size 38, and the bust a size 40, then choose size 40.

If your measurements fall between two sizes, choose the biggest size. For the metric system measurement chart, refer to the French instructions.

Can I share or resell the patterns from I AM Patterns?

No. For both the printed versions as well as the pdf versions, you can not share nor sell the patterns.

If you wish to become a an official wholesaler, please contact us at info@iampatterns.fr.

Can I sell the garments I made from I AM patterns patterns?

No. All the garments made from I AM Patterns patterns are only for personal use.

I just started sewing, which patterns, would you recommend?

We recommend you start with the dress I AM Cassiopée or the top I AM Pan.

Where can I find the free patterns you have made with the press?

I AM works a lot with magazines like Marie Claire Idées and Passion Création Couture to develop free downloadable patterns. To find those, visit the dedicated Press page. Please note most of the instructions are in French.

Can I buy the clothes you make?

Unfortunately not. I am exists to help everyone sew their own clothes. It’s then for you to make them as you want them. Go on, try, you’d love it.

What to do if I find an error on one of your patterns?

We take good care of developing and testing our patterns before making them available for purchase but if you find an error, don’t hesitate to contact us by email at info@iampatterns.fr so we can look into it.

PDF PATTERNS

How to make sure I print my pattern at the right scale?

To make sure to print your pattern at the right scale, you have to print the first page at a 100% scale. At this scale, the square test measures 10cm x10cm. Once the square is at the right dimensions you can print the remaining pages using the same settings. Please note that once the pattern is printed, you’ll still have white edges that you will need to trim to assemble everything (see below).

I have printed my pattern but I still have white edges, is it normal?

Yes, once the pattern is printed, you’ll still have white edges that you will need to trim to assemble everything (see below).

How to assemble my pdf pattern?

Firstly, you need to trim off the edges. For it to be as precise as possible cut on the outside of the black lines. Then you need to follow the assembling plan of the pattern and make the dots match. They will help you to keep everything aligned.

I can’t find the email containing my pdf pattern anymore, what should I do?

The pdf patterns are sent automatically by email so if you can’t see it immediately in your inbox, check your spam folder. If you still can’t find it, you can download it via your account on iampatterns.fr. Your patterns will always be available at any time on your account.

To retrieve a pdf patter, follow these simple steps

  • Log in to your account
  • Click on Order history and details
  • Orders containing a pdf pattern are indicated by an icon with a green arrow.
  • Click on the order reference you will then be directed to the detail of the order. 
  • In the table of reference, click on the name of the products and it will download.

ORDERING AND PAYMENT

What are the payment method you offer?

To order safely on iampatterns.fr, you can either pay by bank card using PayPlug or by PayPal. Those 2 means of payments are secured.

 Are taxes included?

Yes, all taxes are included.

Can I pay by bank transfer?

We do not accept bank transfers.

DELIVERY

When will my order be sent?

We send all orders within 3 working days. You receive an automated email once the parcel has been sent. The email includes a tracking link.

What is the service used to send the products?

We send all our parcels via a tracked service from La Poste, the French postal services (laposte.fr).

How much does shipping cost?

The cost of shipping is calculated automatically when you add products. Please note that you will have to be logged in in order to get an accurate price for shipping.

Once the parcel is sent, how long does it take to reach me?

It will depend on where you live. We send all our products with a tracked service by the French postal services (La Poste). Once the parcel is in their hands, the shipping time varies. For France, you’ll have to count 3 to 5 days.

Can I track my parcel?

Yes. We send all the orders using a tracked service from La Poste. Once the parcel is out of our premises, you receive an automated email with a tracking link.

EXCHANGES AND RETURNS

Can I return my order?

Due to them being sent automatically after purchase, we do not accept returns or exchanges on pdf patterns.

You can return your printed patterns no later than 14 days after receiving your order. All the items returned to us should be sent back in perfect condition, not opened and not deteriorated.

If it meets those requirements we will proceed to a refund or an exchange.

All postage costs are at the customer’s charge.

How to return a printed pattern?

To return a product, please follow this procedure:

Send an email at info@iampatterns.fr with the name of the product you’d like to return and the order reference.

We will give you the address to which send it back. Please make sure to confirm if you’d like a reimbursement or an exchange.

Note that all the shipping costs are at the customer’s charge.

Can I return a pdf pattern?

Due to them being sent automatically after purchase, we do not accept returns or exchanges on pdf patterns.

Can I exchange a product for another one?

Yes you can. All the shipping cost to return the pattern and to send the new pattern are at your charge.

WHOLESALERS AND SEWING WORKSHOPS

I have a shop and/or an e-shop and I would like to offer your patterns to my customers, how do I do?

We would be delighted to count you amongst our wholesalers. Send us an email at info@iampatterns.fr and we will send you the conditions.

I offer sewing workshops and I would love to teach one of more of your patterns, is it possible?

Yes, it is possible. We ask you to buy one pattern per participant. To facilitate this, we offer a discount to all sewing schools and studios who want to propose our patterns to their students. For this, please send an us an email at info@iampatterns.fr and we will give you more information.